Teacher's group notes
Steve Wolfman
We explored the potential of Tablet PC technology to address the needs
of instructors, focusing especially on university-level instruction.
Before diving into that discussion, two broad themes that emerged
deserve special mention. First, we see a primary strength of the
Tablet PC as enabling fluid interaction with previously static
artifacts. Consider, for example, a course textbook. Textbooks can
be powerful tools for learning, enabling students to explore subject
matter at their own pace and on their own time. However, textbooks
are also fundamentally isolated and static as a venue for learning,
lacking communication links to the instructor and other students and
presenting unchanging content. Ryan McFall's eBook project uses
Tablet PC technology to enable fluid interaction in the context of the
textbook. Students can communicate through shared annotations;
instructors can highlight or modify content. Through these mechanisms
the textbook transforms from an individual lump of pulp into a
communal artifact and the center of a learning community. While these
shared textbook annotations could be accomplished with other computing
devices, the tablet's physical form factor (comfortable to hold and
manipulate as one would a textbook) and ink support (allowing highly
individual annotations and mimicking students' existing "interface"
with the textbook) together make the interaction fluid and natural.
Second, in designing new applications for Tablet PC technology, we
believe that researchers should bear in mind the powerful influence
they wield over practice. As John Canny put it, "[We can] use the
innovative features of the tablet as a magnet to pull people towards
[new, positive pedagogies]." By fulfilling instructors' evident needs
(such as Classroom Presenter's support for inking over slides), we
secure our applications'
adoption. By affording positive pedagogical behaviors (such as the
flexible, interactive instructional style afforded by Classroom
Presenter's slide navigation controls), we channel instructors towards
the positive pedagogies we envision.
Now, on to detailed discussion. We start with the primary problems
facing instructors. Rather than a focus on instructors' problems
relevant to the Tablet PC, we consider the biggest fundamental
problems we see as facing teachers today. Addressing these problems
will make the Tablet PC truly valuable to instructors. The four
primary problems we see are:
- Engaging students in the class and motivating students' excitement
about the subject. (We and many instructors see interaction as a key
element to addressing this problem; therefore, increasing
interactivity of classes is a reasonable subgoal.)
- Managing time. Instructors face time management challenges both in
allocated their own limited resources and in managing students' time
commitment to their classes.
- Understanding and adopting new pedagogical perspectives. As
teachers, we know that under pressure to accomplish immediate goals,
meta-cognitive tasks often suffer. For our own part, the problem of
managing time commitments means that the meta-cognitive task of
exploring new pedagogical directions suffer. For instructors that
want to keep abreast of new pedagogical advances, this is an important
problem. For those instructors unaware of or uninterested in
pedagogical advances, this problem might be rephrased as "subverting"
instructors to new pedagogical
perspectives: changing the instructional environment so that, without
their conscious adoption, these instructors naturally adopt
pedagogical advances.
- At least for university teachers, management of large classes is
often a pressing concern. Despite the wide variance in class size
across the institutions represented in our group, large classes were
generally viewed as a problem. While the definition of "large"
differs across these institutions, the problem large classes pose
remains the same: scaling up pedagogical techniques successful in
"small" classes.
The tablet offers a set of technological features that have the
potential to address these problems. Several are (relatively) unique
to the Tablet PC platform, while others are shared with many other
platforms but are nonetheless critical features available for tablets.
We focus first on those features of the Tablet PC that distinguish it
from most other technologies and then move on to features it shares
with many modern computing devices.
- The ability to naturally and easily create annotations in the
context of existing classroom artifacts. The eBook example above
exemplifies this
strength: placing naturalistic (but digital) ink annotations in the
context of the textbook transforms the textbook from a static artifact
to a dynamic venue for interaction. Similarly, Joe Tront and Beth
Simon use Classroom Presenter's student interaction features to
transform static class slides into dynamic, collaborative artifacts.
We see this strength as the _key_ feature that distinguishes the
Tablet PC from other technologies; therefore, the strengths discussed
below should be viewed in light of this point.
- Tablets fit well physically with instructional environments. They
are easy to carry and do not block eye contact. The pen as input
device affords easy transitions from gestures to
input and back again. (Unlike keyboards, it requires no careful
positioning of the hands, and unlike a mouse, it requires no
"reregistration" of the position of the onscreen cursor with the
position of the mouse.) Finally, the tablet is easy to hand off,
e.g., for an instructor to hand a student her tablet to work an
example for the class.
- Personal expression. Different people's typed text looks mostly
the same (e e cummings notwithstanding). Different people's inked
notes and diagrams are highly individualistic. The Tablet PC's pen
input provides an opportunity for instructors and students to make
annotations that are clear personal expressions, carrying emotional
and aesthetic connotations that are inexpressible in typed text.
- Like any modern digital device, the tablet has powerful archival
potential. Storage, search, retrieval, and replay of data created
with the tablet opens up many possible applications. The tablets
multi-modality --- with ink and audio standard and video coming on --
--many tablets --- makes this potential even more
exciting. Archiving also enhances the theme of making
static artifacts dynamic: dynamic artifacts created in
an interactive session (such as in class) can be
archived and themselves used as venues for later
interaction.
- Mobile networked collaboration. The tablet's wireless connectivity
and design for mobility creates the opportunity for collaboration not
only in new metaphorical venues (such as over an e-textbook) but in
new physical venues.
- Rich data source. Just as the tablet's multimodal input presents
exciting archival potential, it also presents exciting opportunities
to collect data about instructors' and students' activities. For
researchers interested in understanding learning, the tablet offers a
platform for rich data collection. (Obviously, security and privacy
concerns obtain.)
In light of these problems and affordances, we suggest that successful
tablet applications for instructors bear in mind a set of six goals.
- Focus on helping instructors manage time. Where realistically
possible, reduce the amount of time instructional tasks take for
instructors by increasing the efficiency of instructors' tasks;
otherwise, make clear the gain in learning effectiveness that
instructors will reap in exchange for their increased time
commitment.
- Design to shape positive pedagogies. In particular, tablets have
the potential to increase interaction and collaboration in the
learning process. Going a step further, personal expression, dynamism
of previously static artifacts, and ubiquitous connectivity present
the potential to create new _communities_ for learning: long-term,
stable venues for interaction to which students can not only subscribe
but belong.
- Make adoption and sharing of tablet-based materials easy. If
importing
(adopting) and exporting (sharing) materials is easy, instructors and
students can exploit the tablet's potential for making static
artifacts dynamic and archiving experiences.
- Explore qualitatively different social mechanisms for interaction.
While improving efficiency of existing tasks (as mentioned in the
first goal above) is important, tablets also offer the potential to
qualitatively change how instruction works and thus improve learning.
The Classroom Feedback System (an extension to Classroom Presenter)
provides one good example. In the system, students leave annotations
as marks directly on the slide. These annotations are private (i.e.,
an annotation is visible only to the instructor and the student who
left it).
While giving verbal feedback ahead of a lecture is socially unacceptable
--- "I know you haven't gotten to the last bullet yet, but could you
explain what it means?" --- the private nature of annotations in the -->
--Classroom Feedback System makes this pattern -->
--of giving feedback "ahead" of the lecture -->
--socially acceptable and successful. Tablet -->
--PC applications should seek out such shifts -->
--in social mechanisms of interaction that -->
--have the potential to improve learning.
- Target value for (and adoption by) not just "top" teachers but the
"average" teacher as well. A natural tendency when designing a
learning intervention is to work with energetic, excited, excellent
teachers.
However, improving learning in the "average" instructor's class will impact many more students.
- Assist (and avoid hindering!) disabled instructors and students.
By introducing new modalities for interaction, the Tablet PC offers
opportunities to assist disabled instructors and students, but relying
thoughtlessly on these new modalities can also potentially hinder
disabled instructors' and students' adoption and use of tablet
applications.
We believe that systems designed with these goals in mind have the
potential to change the role of the instructor. As discussed in the
fourth goal above, tablet applications may introduce qualitatively
different social mechanisms for interaction. The instructor's role in
the learning process will change to accommodate these new mechanisms.
We also believe that, by making different learning venues more dynamic
and powerful (e.g., transforming the static textbook into a
collaborative, dynamic venue as in the eBook project mentioned above),
the tablet has the potential to extend the boundaries of the
"classroom". Simultaneously, the potential for interaction outside
over new artifacts and outside the classroom has the potential to
enhance the distinctive value of existing venues. For example, Bill
Griswold's ActiveClass system enabled an instructor to shift the
administrative task of selecting a time for a final exam from
synchronous classroom time onto an asynchronous, ActiveClass poll,
allowing class time to focus on activities that are more appropriate
to a synchronous, collocated learning opportunity.
In sum, the "killer application" for instructors on the Tablet PC
would be one that uses fluid, natural annotation and editing to
transform the disparate activities and often static artifacts of
course instruction into a connected web of highly interactive learning
communities.