MOHIT JAIN

Ph.D. Student
Computer Science and Engineering
University of Washington, USA
mohitj [at] cs [.] washington [.] edu

Senior Research Engineer
Cognitive IoT Team
IBM Research, India
mohitjain [at] in [.] ibm [.] com


My research work explores the introduction of emerging technologies to new populations. For my Ph.D. work, I focused on conversational systems (chatbots) as the technology. I have conducted studies to identify usability issues experienced by first-time chatbot users, explored novel interfaces to enhance the usability and acceptability of text-based chatbots, identified novel interactions with smart speakers, and even broadened the applicability of chatbots to new demographics including low literate users. Prior to my Ph.D., my research focused on designing, building, and evaluating technological solutions for developing world and novel input and interaction techniques. I possess a diverse set of skills, including mobile computing, data analysis, game design, signal processing, software engineering, and designing and conducting user studies. My research is inherently interdisciplinary. I frequently collaborate with not only experts in computer science and electrical engineering, but also broadly with designers, sociologists, farmers, teachers, and doctors. I also partner with various government and non-government organizations to conduct the necessary fieldwork. I have strong background in these three computer science disciplines: HCI (Human-Computer Interaction), UbiComp (Ubiquitous Computing) and ICTD (Information and Communication Techologies for Development).



EDUCATION

Ph.D. 2015-2019
Computer Science & Engineering
University of Washington, USA

GPA
3.94/4.0
Advisor
Shwetak Patel
Area
Ubiquitous Computing
Thesis
Making Chatbots More Usable

Master of Science 2009-2011
Computer Science
University of Toronto, Canada

GPA
4.0/4.0
Advisor
Ravin Balakrishnan
Area
Human-Computer Interaction
Thesis
User Learning and Performance with Bezel Menus

Bachelor of Technology 2005-2009
Information & Communication Technology
Dhirubhai Ambani Institute of ICT (DA-IICT), India

GPA
9.61/10 (Bronze Medalist)

WORK EXPERIENCE

INDUSTRY EXPERIENCE

IBM Research, India 2012-Present
Senior Research Engineer, Cognitive IoT Team

Amazon, USA 2011-2012
Software Development Engineer, Digital Videogames Team


ACADEMIC EXPERIENCE

University of Washington, USA 2015-Present
Graduate Research Assistant, UbiComp Lab

University of Toronto, Canada 2009-2011
Graduate Research Assistant, Digital Graphics Project Lab


INTERNSHIP EXPERIENCE

HP Labs, India Summer 2011
Research Intern, Mobile and Immersive Experience Lab
Advisor: Sriganesh Madhvanath

Microsoft Research, India Spring 2011
Research Intern, Technology for Emerging Markets Team
Advisor: Indrani Medhi, Aishwarya Ratan, Edward Cutrell

Microsoft Research, India Summer 2010
Visiting Researcher, Technology for Emerging Markets Team
Advisor: Edward Cutrell

Greenbelt Foundation, Canada Fall 2009
Interface Designer

University of California, Berkeley & Microsoft Research, India Summer 2007
Software Developer Intern, Technology for Emerging Markets Team
Advisor: Joyojeet Pal, Udai Pawar, Sukumar Anikar, Kentaro Toyama